Login-problem

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Xartan
Posts: 2
Joined: Wed Oct 30, 2013 9:57 pm

Login-problem

Post by Xartan »

Hello,

maybe this problem ist known and someone can help me. Nearly everytime I want to log in with one specific charakter (the one who is currently the most advanced.) I get a black screen that shows the message

Loading...

with the normal Haven-Interface, but the only thing I can do is log out. If I try to log in again, the same message shows up, when I make a new charakter or try one of the other charakters it works normally. Then if I wait roughly two days and log in again it works most of the time, but on the next day the same problem repeats itself.

Any idea why this is happening? I have my Hearth Fire in the midst of various plants that I seed could this cause the problem?

Thank you very much in advance.
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Tonkyhonk
Posts: 4501
Joined: Fri Sep 10, 2010 6:43 am

Re: Login-problem

Post by Tonkyhonk »

if you are using ender or any similar custom clients, try deleting belts conf file of that certain char in your haven folder. (belts_xxxxx)

if the issue youre having is what i think is happening, it happens when you often relog in with different chars with different shortcuts set at the belts.
Xartan
Posts: 2
Joined: Wed Oct 30, 2013 9:57 pm

Re: Login-problem

Post by Xartan »

No, I don't use any costum clients just standard Haven. I tried to delete autohaven and then start it and it didn't work, also it seems to work perfectly just after a server crash.
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borka
Posts: 9965
Joined: Thu Feb 03, 2011 7:47 pm
Location: World of Sprucecap

Re: Login-problem

Post by borka »

Make sure nothing is blocking traffic - AV, FW or Router settings

the game needs TCP port 1871 and UDP 1870 - make exceptions in Windows FW or Port forwarding in Router settings

you might do a

Code: Select all

tracert moltke.seatribe.se
in CMD window to look for timeouts



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