I've been planning to purchase a 10 dollar subscription once my free game-time ran out, but no matter how many times I try, i can't get it to work :/
Store > Check out > optional option > fillout > tells me: "The card you entered cannot be used for this payment. Please enter a different credit or debit card number."
I live in the Philippines, but i'm using my sister's cards so I set the info out to be from the USA. I've tried both a masters debit card, and a discover credit card. Anyone have an idea what i should do/what i'm missing? :/
-
jorb
- Posts: 18715
- Joined: Fri Apr 03, 2009 7:07 am
- Location: Here, there and everywhere.
Re: Payment Troubles
Probably the mismatch between the country and the card?
"The psychological trials of dwellers in the last times will be equal to the physical trials of the martyrs. In order to face these trials we must be living in a different world."
-- Hieromonk Seraphim Rose
-- Hieromonk Seraphim Rose
-
shubla
- Posts: 13041
- Joined: Sun Nov 03, 2013 11:26 am
- Location: Finland
Re: Payment Troubles
Xsolla, when?jorb wrote:Probably the mismatch between the country and the card?

I'm not sure that I have a strong argument against sketch colors - Jorb, November 2019
http://i.imgur.com/CRrirds.png?1
Join the moderated unofficial discord for the game! https://discord.gg/2TAbGj2
Purus Pasta, The Best Client
-
oONekoGami
- Posts: 49
- Joined: Wed Nov 12, 2014 1:03 am
Re: Payment Troubles
I'll ask my sister to try it out then. Thanks for the fast reply. And also, when will the new payment options come in? Sucky paypal is sucky.jorb wrote:Probably the mismatch between the country and the card?
-
jorb
- Posts: 18715
- Joined: Fri Apr 03, 2009 7:07 am
- Location: Here, there and everywhere.
Re: Payment Troubles
Couldn't agree more.oONekoGami wrote: Sucky paypal is sucky.
"The psychological trials of dwellers in the last times will be equal to the physical trials of the martyrs. In order to face these trials we must be living in a different world."
-- Hieromonk Seraphim Rose
-- Hieromonk Seraphim Rose
-
oONekoGami
- Posts: 49
- Joined: Wed Nov 12, 2014 1:03 am
Re: Payment Troubles
Fixed! Thanks Jorb!
I had my sister use her own card in the US and just gave her instructions to go through the store, and it worked perfectly fine.
I had my sister use her own card in the US and just gave her instructions to go through the store, and it worked perfectly fine.
-
loftar
- Posts: 9096
- Joined: Fri Apr 03, 2009 7:05 am
- Location: Your character database
Re: Payment Troubles
Well, I'd have to say one advantage of Paypal was that we could get started with no manual intervention at all. Xsolla is taking time since we actually have to communicate with humans on the other end to get things set up. :)shubla wrote:Xsolla, when? :?:
"Object-oriented design is the roman numerals of computing." -- Rob Pike
-
jorb
- Posts: 18715
- Joined: Fri Apr 03, 2009 7:07 am
- Location: Here, there and everywhere.
Re: Payment Troubles
Worrying in and of itself.loftar wrote:since we actually have to communicate with humans on the other end to get things set up.
"The psychological trials of dwellers in the last times will be equal to the physical trials of the martyrs. In order to face these trials we must be living in a different world."
-- Hieromonk Seraphim Rose
-- Hieromonk Seraphim Rose
-
jorb
- Posts: 18715
- Joined: Fri Apr 03, 2009 7:07 am
- Location: Here, there and everywhere.
Re: Payment Troubles
Awesome! Glad it worked out! Hope you continue to enjoy the game!oONekoGami wrote:Fixed! Thanks Jorb!
I had my sister use her own card in the US and just gave her instructions to go through the store, and it worked perfectly fine.
"The psychological trials of dwellers in the last times will be equal to the physical trials of the martyrs. In order to face these trials we must be living in a different world."
-- Hieromonk Seraphim Rose
-- Hieromonk Seraphim Rose