Can't launch haven

The worst monsters in the Hearthlands warp the fabric of space and time...
User avatar
anderako
Posts: 183
Joined: Fri Oct 04, 2013 3:42 pm

Can't launch haven

Post by anderako »

Image

Can somebody tell me what is going on here? Any idea how to fix this? I can't launch any client.
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User avatar
MagicManICT
Posts: 18435
Joined: Tue Aug 17, 2010 1:47 am

Re: Can't launch haven

Post by MagicManICT »

Please copy-paste the full crash report to the forums. It would also be good to know what operating system your running and hardware (typically the CPU and/or GPU are all that is needed for help here, but not always). The java troubleshooting information is too vague without knowing more to provide any specific help.

edit: in the mean time, you could check out this article: https://java.com/en/download/faq/uac.xml At this time, without knowing more information, it's the best possible suggestion I can make as to how to resolve the issue.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
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User avatar
anderako
Posts: 183
Joined: Fri Oct 04, 2013 3:42 pm

Re: Can't launch haven

Post by anderako »

Code: Select all

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000000000000, pid=7424, tid=0x0000000000001a5c
#
# JRE version: Java(TM) SE Runtime Environment (8.0_251-b08) (build 1.8.0_251-b08)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.251-b08 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C  0x0000000000000000
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  T H R E A D  ---------------

Current thread (0x000000001cf4a000):  JavaThread "Haven main thread-SharedResourceRunner" daemon [_thread_in_native, id=6748, stack(0x000000001dcc0000,0x000000001ddc0000)]

siginfo: ExceptionCode=0xc0000005, ExceptionInformation=0x0000000000000008 0x0000000000000000

Registers:
RAX=0x000000001b0de080, RBX=0x000000001b1081f0, RCX=0x000000001dda0888, RDX=0x000000001dda0b40
RSP=0x000000001dda07b8, RBP=0x000000001dda08c0, RSI=0x0000000000000001, RDI=0x000000001dda0b90
R8 =0x000000001dda0b48, R9 =0x0000000000008000, R10=0x000000001dda05b0, R11=0x000000001dda07a0
R12=0x0000000000000000, R13=0x0000000000000000, R14=0x00000000700111ad, R15=0x000000001dda10f0
RIP=0x0000000000000000, EFLAGS=0x0000000000010246

Top of Stack: (sp=0x000000001dda07b8)
0x000000001dda07b8:   000000005acf8e89 000000001b1081f0
0x000000001dda07c8:   0000000000000064 0000000000000001
0x000000001dda07d8:   000000001dda10f0 000000001b0d1401
0x000000001dda07e8:   00000000000000c4 0000000000000040
0x000000001dda07f8:   0000000000000180 0000000300000001
0x000000001dda0808:   007800300000000c 000000001b0d14c0
0x000000001dda0818:   000000001dda0938 000000001dda0938
0x000000001dda0828:   000000005c33762d 0000000000000002
0x000000001dda0838:   0000000000000001 00000000000000b0
0x000000001dda0848:   0000000000000000 0000000000000040
0x000000001dda0858:   0000000000000180 0000000000000001
0x000000001dda0868:   0000000000020019 0000000000000000
0x000000001dda0878:   0000000000000000 0000000000000000
0x000000001dda0888:   0000000000000000 000000005c394075
0x000000001dda0898:   0000000000000000 0000000000310000
0x000000001dda08a8:   0000000000000000 000000001dda0938 

Instructions: (pc=0x0000000000000000)
0xffffffffffffffe0:   


Register to memory mapping:

RAX=0x000000001b0de080 is an unknown value
RBX=0x000000001b1081f0 is an unknown value
RCX=0x000000001dda0888 is pointing into the stack for thread: 0x000000001cf4a000
RDX=0x000000001dda0b40 is pointing into the stack for thread: 0x000000001cf4a000
RSP=0x000000001dda07b8 is pointing into the stack for thread: 0x000000001cf4a000
RBP=0x000000001dda08c0 is pointing into the stack for thread: 0x000000001cf4a000
RSI=0x0000000000000001 is an unknown value
RDI=0x000000001dda0b90 is pointing into the stack for thread: 0x000000001cf4a000
R8 =0x000000001dda0b48 is pointing into the stack for thread: 0x000000001cf4a000
R9 =0x0000000000008000 is an unknown value
R10=0x000000001dda05b0 is pointing into the stack for thread: 0x000000001cf4a000
R11=0x000000001dda07a0 is pointing into the stack for thread: 0x000000001cf4a000
R12=0x0000000000000000 is an unknown value
R13=0x0000000000000000 is an unknown value
R14=0x00000000700111ad is an unknown value
R15=0x000000001dda10f0 is pointing into the stack for thread: 0x000000001cf4a000


Stack: [0x000000001dcc0000,0x000000001ddc0000],  sp=0x000000001dda07b8,  free space=897k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  jogamp.nativewindow.windows.GDI.DescribePixelFormat1(JIILjava/nio/ByteBuffer;)I+0
j  jogamp.nativewindow.windows.GDI.DescribePixelFormat(JIILjogamp/nativewindow/windows/PIXELFORMATDESCRIPTOR;)I+17
j  jogamp.opengl.windows.wgl.WGLUtil.DescribePixelFormat(JIILjogamp/nativewindow/windows/PIXELFORMATDESCRIPTOR;)I+20
j  jogamp.opengl.windows.wgl.WindowsWGLGraphicsConfiguration.wglAllGDIPFIDs(J)[I+4
j  jogamp.opengl.windows.wgl.WindowsWGLGraphicsConfigurationFactory.updateGraphicsConfigurationGDI(Ljogamp/opengl/windows/wgl/WindowsWGLGraphicsConfiguration;Ljavax/media/nativewindow/CapabilitiesChooser;JZ[I)Z+275
j  jogamp.opengl.windows.wgl.WindowsWGLGraphicsConfigurationFactory.updateGraphicsConfiguration(Ljogamp/opengl/windows/wgl/WindowsWGLGraphicsConfiguration;Ljavax/media/nativewindow/CapabilitiesChooser;Ljavax/media/opengl/GLDrawableFactory;JZ[I)V+238
j  jogamp.opengl.windows.wgl.WindowsWGLGraphicsConfigurationFactory.updateGraphicsConfiguration(Ljavax/media/nativewindow/CapabilitiesChooser;Ljavax/media/opengl/GLDrawableFactory;Ljavax/media/nativewindow/NativeSurface;[I)V+129
j  jogamp.opengl.windows.wgl.WindowsWGLGraphicsConfiguration.updateGraphicsConfiguration(Ljavax/media/opengl/GLDrawableFactory;Ljavax/media/nativewindow/NativeSurface;[I)V+7
j  jogamp.opengl.windows.wgl.WindowsWGLDrawable.setRealizedImpl()V+29
j  jogamp.opengl.GLDrawableImpl.setRealized(Z)V+197
j  jogamp.opengl.windows.wgl.WindowsWGLDrawableFactory$SharedResourceImplementation.createSharedResource(Ljava/lang/String;)Ljogamp/opengl/SharedResourceRunner$Resource;+108
j  jogamp.opengl.SharedResourceRunner.run()V+267
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
=>0x000000001cf4a000 JavaThread "Haven main thread-SharedResourceRunner" daemon [_thread_in_native, id=6748, stack(0x000000001dcc0000,0x000000001ddc0000)]
  0x00000000168e4800 JavaThread "Haven resource loader" daemon [_thread_blocked, id=7888, stack(0x000000001c9f0000,0x000000001caf0000)]
  0x0000000001d32800 JavaThread "DestroyJavaVM" [_thread_blocked, id=5496, stack(0x0000000001b70000,0x0000000001c70000)]
  0x00000000168c2000 JavaThread "Haven main thread" [_thread_blocked, id=2220, stack(0x000000001c8f0000,0x000000001c9f0000)]
  0x0000000016a73800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=6832, stack(0x000000001be20000,0x000000001bf20000)]
  0x0000000016781800 JavaThread "Error reporter" daemon [_thread_blocked, id=4340, stack(0x0000000018810000,0x0000000018910000)]
  0x000000001661c800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5292, stack(0x0000000016f30000,0x0000000017030000)]
  0x0000000016619800 JavaThread "AWT-Shutdown" [_thread_blocked, id=7672, stack(0x0000000016e30000,0x0000000016f30000)]
  0x0000000016617000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=7184, stack(0x0000000016d30000,0x0000000016e30000)]
  0x000000001455d000 JavaThread "Service Thread" daemon [_thread_blocked, id=6604, stack(0x0000000016240000,0x0000000016340000)]
  0x0000000015d48800 JavaThread "C1 CompilerThread2" daemon [_thread_blocked, id=4748, stack(0x0000000016140000,0x0000000016240000)]
  0x0000000014554000 JavaThread "C2 CompilerThread1" daemon [_thread_blocked, id=3016, stack(0x0000000015c40000,0x0000000015d40000)]
  0x0000000014500800 JavaThread "C2 CompilerThread0" daemon [_thread_blocked, id=7676, stack(0x0000000015b40000,0x0000000015c40000)]
  0x00000000144ff000 JavaThread "Attach Listener" daemon [_thread_blocked, id=2688, stack(0x0000000015a40000,0x0000000015b40000)]
  0x00000000144fd800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=6160, stack(0x0000000015940000,0x0000000015a40000)]
  0x00000000144ea800 JavaThread "Finalizer" daemon [_thread_blocked, id=3420, stack(0x0000000015760000,0x0000000015860000)]
  0x00000000144c9000 JavaThread "Reference Handler" daemon [_thread_blocked, id=8188, stack(0x0000000015660000,0x0000000015760000)]

Other Threads:
  0x00000000144c7800 VMThread [stack: 0x0000000015560000,0x0000000015660000] [id=7752]
  0x0000000015d93000 WatcherThread [stack: 0x0000000016340000,0x0000000016440000] [id=6756]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

heap address: 0x00000000c0000000, size: 1024 MB, Compressed Oops mode: 32-bit
Narrow klass base: 0x0000000000000000, Narrow klass shift: 3
Compressed class space size: 1073741824 Address: 0x0000000100000000

Heap:
 PSYoungGen      total 38400K, used 16999K [0x00000000eab00000, 0x00000000ed580000, 0x0000000100000000)
  eden space 33280K, 35% used [0x00000000eab00000,0x00000000eb69a638,0x00000000ecb80000)
  from space 5120K, 99% used [0x00000000ecb80000,0x00000000ed07f920,0x00000000ed080000)
  to   space 5120K, 0% used [0x00000000ed080000,0x00000000ed080000,0x00000000ed580000)
 ParOldGen       total 87552K, used 2142K [0x00000000c0000000, 0x00000000c5580000, 0x00000000eab00000)
  object space 87552K, 2% used [0x00000000c0000000,0x00000000c0217af0,0x00000000c5580000)
 Metaspace       used 18553K, capacity 18774K, committed 18944K, reserved 1067008K
  class space    used 2194K, capacity 2277K, committed 2304K, reserved 1048576K

Card table byte_map: [0x00000000111f0000,0x0000000011400000] byte_map_base: 0x0000000010bf0000

Marking Bits: (ParMarkBitMap*) 0x000000005d1aaf90
 Begin Bits: [0x0000000011960000, 0x0000000012960000)
 End Bits:   [0x0000000012960000, 0x0000000013960000)

Polling page: 0x00000000005a0000

CodeCache: size=245760Kb used=4781Kb max_used=4781Kb free=240978Kb
 bounds [0x0000000001e30000, 0x00000000022e0000, 0x0000000010e30000]
 total_blobs=2139 nmethods=1352 adapters=701
 compilation: enabled

Compilation events (10 events):
Event: 3.180 Thread 0x0000000015d48800 1351       1       java.util.concurrent.locks.AbstractOwnableSynchronizer::getExclusiveOwnerThread (5 bytes)
Event: 3.180 Thread 0x0000000015d48800 nmethod 1351 0x00000000022d2bd0 code [0x00000000022d2d20, 0x00000000022d2e30]
Event: 3.183 Thread 0x0000000015d48800 1352       3       sun.security.provider.SHA2$SHA256::<init> (12 bytes)
Event: 3.184 Thread 0x0000000015d48800 nmethod 1352 0x00000000022d9210 code [0x00000000022d93c0, 0x00000000022d99c8]
Event: 3.184 Thread 0x0000000015d48800 1353       3       sun.security.provider.SHA2::implDigest (98 bytes)
Event: 3.184 Thread 0x0000000015d48800 nmethod 1353 0x00000000022d9c90 code [0x00000000022d9e40, 0x00000000022da308]
Event: 3.188 Thread 0x0000000015d48800 1354       3       java.util.jar.Attributes::entrySet (10 bytes)
Event: 3.188 Thread 0x0000000015d48800 nmethod 1354 0x00000000022dac90 code [0x00000000022dae00, 0x00000000022db028]
Event: 3.189 Thread 0x0000000015d48800 1355       3       java.util.jar.JarVerifier::beginEntry (242 bytes)
Event: 3.190 Thread 0x0000000015d48800 nmethod 1355 0x00000000022db0d0 code [0x00000000022db420, 0x00000000022dd108]

GC Heap History (2 events):
Event: 2.261 GC heap before
{Heap before GC invocations=1 (full 0):
 PSYoungGen      total 38400K, used 33280K [0x00000000eab00000, 0x00000000ed580000, 0x0000000100000000)
  eden space 33280K, 100% used [0x00000000eab00000,0x00000000ecb80000,0x00000000ecb80000)
  from space 5120K, 0% used [0x00000000ed080000,0x00000000ed080000,0x00000000ed580000)
  to   space 5120K, 0% used [0x00000000ecb80000,0x00000000ecb80000,0x00000000ed080000)
 ParOldGen       total 87552K, used 0K [0x00000000c0000000, 0x00000000c5580000, 0x00000000eab00000)
  object space 87552K, 0% used [0x00000000c0000000,0x00000000c0000000,0x00000000c5580000)
 Metaspace       used 14457K, capacity 14704K, committed 14848K, reserved 1062912K
  class space    used 1909K, capacity 1994K, committed 2048K, reserved 1048576K
Event: 2.275 GC heap after
Heap after GC invocations=1 (full 0):
 PSYoungGen      total 38400K, used 5118K [0x00000000eab00000, 0x00000000ed580000, 0x0000000100000000)
  eden space 33280K, 0% used [0x00000000eab00000,0x00000000eab00000,0x00000000ecb80000)
  from space 5120K, 99% used [0x00000000ecb80000,0x00000000ed07f920,0x00000000ed080000)
  to   space 5120K, 0% used [0x00000000ed080000,0x00000000ed080000,0x00000000ed580000)
 ParOldGen       total 87552K, used 2142K [0x00000000c0000000, 0x00000000c5580000, 0x00000000eab00000)
  object space 87552K, 2% used [0x00000000c0000000,0x00000000c0217af0,0x00000000c5580000)
 Metaspace       used 14457K, capacity 14704K, committed 14848K, reserved 1062912K
  class space    used 1909K, capacity 1994K, committed 2048K, reserved 1048576K
}

Deoptimization events (10 events):
Event: 0.469 Thread 0x0000000001d32800 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000000001fa3124 method=java.util.HashMap.putVal(ILjava/lang/Object;Ljava/lang/Object;ZZ)Ljava/lang/Object; @ 69
Event: 1.078 Thread 0x0000000001d32800 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000000001fa3a70 method=java.util.HashMap.hash(Ljava/lang/Object;)I @ 1
Event: 1.087 Thread 0x0000000001d32800 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000000001f875e8 method=java.util.HashMap.hash(Ljava/lang/Object;)I @ 1
Event: 1.368 Thread 0x0000000016a73800 Uncommon trap: reason=unstable_if action=reinterpret pc=0x000000000206ba58 method=java.util.HashMap.getNode(ILjava/lang/Object;)Ljava/util/HashMap$Node; @ 62
Event: 1.368 Thread 0x0000000016a73800 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000000002040a94 method=java.util.HashMap.getNode(ILjava/lang/Object;)Ljava/util/HashMap$Node; @ 62
Event: 2.055 Thread 0x0000000016a73800 Uncommon trap: reason=unstable_if action=reinterpret pc=0x00000000021c1d6c method=java.lang.Character.isSurrogate(C)Z @ 3
Event: 2.055 Thread 0x0000000016a73800 Uncommon trap: reason=unstable_if action=reinterpret pc=0x00000000021301cc method=java.lang.String.toLowerCase(Ljava/util/Locale;)Ljava/lang/String; @ 37
Event: 2.055 Thread 0x0000000016a73800 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000000001f894c0 method=java.lang.CharacterData.of(I)Ljava/lang/CharacterData; @ 4
Event: 2.241 Thread 0x00000000168c2000 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000000001f82764 method=sun.security.util.ManifestDigester.findSection(ILsun/security/util/ManifestDigester$Position;)Z @ 134
Event: 2.421 Thread 0x00000000168c2000 Uncommon trap: reason=unstable_if action=reinterpret pc=0x00000000021b80b4 method=java.lang.ref.SoftReference.get()Ljava/lang/Object; @ 17

Classes redefined (0 events):
No events

Internal exceptions (10 events):
Event: 0.477 Thread 0x0000000001d32800 Exception <a 'java/security/PrivilegedActionException'> (0x00000000eb25f600) thrown at [C:\jenkins\workspace\8-2-build-windows-amd64-cygwin\jdk8u251\737\hotspot\src\share\vm\prims\jvm.cpp, line 1502]
Event: 0.597 Thread 0x0000000001d32800 Exception <a 'java/io/FileNotFoundException'> (0x00000000eb2b40e8) thrown at [C:\jenkins\workspace\8-2-build-windows-amd64-cygwin\jdk8u251\737\hotspot\src\share\vm\prims\jni.cpp, line 710]
Event: 0.643 Thread 0x0000000001d32800 Exception <a 'java/lang/NoSuchFieldError': method resolution failed> (0x00000000eb384878) thrown at [C:\jenkins\workspace\8-2-build-windows-amd64-cygwin\jdk8u251\737\hotspot\src\share\vm\prims\methodHandles.cpp, line 1167]
Event: 0.647 Thread 0x0000000001d32800 Exception <a 'java/lang/NoSuchFieldError': method resolution failed> (0x00000000eb391b68) thrown at [C:\jenkins\workspace\8-2-build-windows-amd64-cygwin\jdk8u251\737\hotspot\src\share\vm\prims\methodHandles.cpp, line 1167]
Event: 0.730 Thread 0x0000000001d32800 Exception <a 'java/io/FileNotFoundException'> (0x00000000eb4461a0) thrown at [C:\jenkins\workspace\8-2-build-windows-amd64-cygwin\jdk8u251\737\hotspot\src\share\vm\prims\jni.cpp, line 710]
Event: 1.078 Thread 0x0000000001d32800 Implicit null exception at 0x0000000001fa39d8 to 0x0000000001fa3a66
Event: 1.087 Thread 0x0000000001d32800 Implicit null exception at 0x0000000001f8756f to 0x0000000001f875d9
Event: 2.177 Thread 0x00000000168c2000 Exception <a 'java/lang/NoClassDefFoundError': javax/jnlp/ServiceManager> (0x00000000eb871110) thrown at [C:\jenkins\workspace\8-2-build-windows-amd64-cygwin\jdk8u251\737\hotspot\src\share\vm\classfile\systemDictionary.cpp, line 199]
Event: 2.876 Thread 0x000000001d0ea000 Exception <a 'java/lang/NullPointerException'> (0x00000000eb3c04e0) thrown at [C:\jenkins\workspace\8-2-build-windows-amd64-cygwin\jdk8u251\737\hotspot\src\share\vm\interpreter\linkResolver.cpp, line 1185]
Event: 2.876 Thread 0x000000001d0ea000 Exception <a 'java/lang/reflect/InvocationTargetException'> (0x00000000eb3c06e8) thrown at [C:\jenkins\workspace\8-2-build-windows-amd64-cygwin\jdk8u251\737\hotspot\src\share\vm\runtime\reflection.cpp, line 1092]

Events (10 events):
Event: 3.187 loading class com/jogamp/nativewindow/UpstreamSurfaceHookMutableSize
Event: 3.187 loading class com/jogamp/nativewindow/UpstreamSurfaceHookMutableSize done
Event: 3.188 loading class javax/media/nativewindow/UpstreamSurfaceHook$MutableSize
Event: 3.188 loading class javax/media/nativewindow/UpstreamSurfaceHook$MutableSize done
Event: 3.188 loading class jogamp/nativewindow/SurfaceUpdatedHelper
Event: 3.188 loading class jogamp/nativewindow/SurfaceUpdatedHelper done
Event: 3.189 loading class jogamp/nativewindow/windows/RegisteredClass
Event: 3.189 loading class jogamp/nativewindow/windows/RegisteredClass done
Event: 3.192 loading class jogamp/opengl/windows/wgl/WGLUtil
Event: 3.192 loading class jogamp/opengl/windows/wgl/WGLUtil done


Dynamic libraries:
0x00007ff670680000 - 0x00007ff6706b7000 	C:\Program Files\Java\jre1.8.0_251\bin\javaw.exe
0x00007ffd41490000 - 0x00007ffd4163d000 	C:\Windows\SYSTEM32\ntdll.dll
0x00007ffd3f330000 - 0x00007ffd3f46f000 	C:\Windows\system32\KERNEL32.DLL
0x00007ffd205f0000 - 0x00007ffd20603000 	C:\Program Files\AVAST Software\Avast\aswhook.dll
0x00007ffd3ea00000 - 0x00007ffd3eb15000 	C:\Windows\system32\KERNELBASE.dll
0x00007ffd3d180000 - 0x00007ffd3d20e000 	C:\Windows\system32\apphelp.dll
0x00007ffd38680000 - 0x00007ffd386d5000 	C:\Windows\AppPatch\AppPatch64\AcGenral.DLL
0x00007ffd40c50000 - 0x00007ffd40cfa000 	C:\Windows\system32\msvcrt.dll
0x00007ffd3e690000 - 0x00007ffd3e6be000 	C:\Windows\system32\SspiCli.dll
0x00007ffd40e60000 - 0x00007ffd40eb4000 	C:\Windows\system32\SHLWAPI.dll
0x00007ffd40f90000 - 0x00007ffd41107000 	C:\Windows\system32\USER32.dll
0x00007ffd41110000 - 0x00007ffd412a4000 	C:\Windows\system32\ole32.dll
0x00007ffd3f720000 - 0x00007ffd40c4a000 	C:\Windows\system32\SHELL32.dll
0x00007ffd3dc00000 - 0x00007ffd3dc21000 	C:\Windows\SYSTEM32\USERENV.dll
0x00007ffd3f470000 - 0x00007ffd3f51a000 	C:\Windows\system32\ADVAPI32.dll
0x00007ffd387a0000 - 0x00007ffd387be000 	C:\Windows\SYSTEM32\MPR.dll
0x00007ffd412b0000 - 0x00007ffd413f0000 	C:\Windows\system32\RPCRT4.dll
0x00007ffd3ecb0000 - 0x00007ffd3ed09000 	C:\Windows\SYSTEM32\sechost.dll
0x00007ffd3f040000 - 0x00007ffd3f250000 	C:\Windows\SYSTEM32\combase.dll
0x00007ffd3eee0000 - 0x00007ffd3f02c000 	C:\Windows\system32\GDI32.dll
0x00007ffd3e5c0000 - 0x00007ffd3e5d5000 	C:\Windows\SYSTEM32\profapi.dll
0x00007ffd3cb50000 - 0x00007ffd3cc02000 	C:\Windows\SYSTEM32\SHCORE.dll
0x00007ffd413f0000 - 0x00007ffd41426000 	C:\Windows\system32\IMM32.DLL
0x00007ffd40d00000 - 0x00007ffd40e52000 	C:\Windows\system32\MSCTF.dll
0x00007ffd3c230000 - 0x00007ffd3c4ab000 	C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.19394_none_62486577ecb635cf\COMCTL32.dll
0x000000005e590000 - 0x000000005e662000 	C:\Program Files\Java\jre1.8.0_251\bin\msvcr100.dll
0x000000005c980000 - 0x000000005d22b000 	C:\Program Files\Java\jre1.8.0_251\bin\server\jvm.dll
0x00007ffd39350000 - 0x00007ffd39359000 	C:\Windows\SYSTEM32\WSOCK32.dll
0x00007ffd3ba40000 - 0x00007ffd3ba62000 	C:\Windows\SYSTEM32\WINMM.dll
0x00007ffd3ba70000 - 0x00007ffd3ba7a000 	C:\Windows\SYSTEM32\VERSION.dll
0x00007ffd3f250000 - 0x00007ffd3f257000 	C:\Windows\system32\PSAPI.DLL
0x00007ffd3f260000 - 0x00007ffd3f2ba000 	C:\Windows\system32\WS2_32.dll
0x00007ffd3ba10000 - 0x00007ffd3ba3a000 	C:\Windows\SYSTEM32\WINMMBASE.dll
0x00007ffd3ed10000 - 0x00007ffd3ed19000 	C:\Windows\system32\NSI.dll
0x00007ffd3e770000 - 0x00007ffd3e7bf000 	C:\Windows\SYSTEM32\cfgmgr32.dll
0x00007ffd3d3e0000 - 0x00007ffd3d408000 	C:\Windows\SYSTEM32\DEVOBJ.dll
0x00007ffd32e80000 - 0x00007ffd32e8f000 	C:\Program Files\Java\jre1.8.0_251\bin\verify.dll
0x00007ffd329b0000 - 0x00007ffd329d9000 	C:\Program Files\Java\jre1.8.0_251\bin\java.dll
0x00007ffd32990000 - 0x00007ffd329a6000 	C:\Program Files\Java\jre1.8.0_251\bin\zip.dll
0x00007ffd31580000 - 0x00007ffd3171a000 	C:\Program Files\Java\jre1.8.0_251\bin\awt.dll
0x00007ffd3eb20000 - 0x00007ffd3ebe7000 	C:\Windows\system32\OLEAUT32.dll
0x00007ffd3d240000 - 0x00007ffd3d369000 	C:\Windows\system32\uxtheme.dll
0x00007ffd3c780000 - 0x00007ffd3c7a1000 	C:\Windows\system32\dwmapi.dll
0x00007ffd3d3d0000 - 0x00007ffd3d3db000 	C:\Windows\SYSTEM32\kernel.appcore.dll
0x00007ffd3e500000 - 0x00007ffd3e50b000 	C:\Windows\SYSTEM32\CRYPTBASE.dll
0x00007ffd3e490000 - 0x00007ffd3e4f3000 	C:\Windows\SYSTEM32\bcryptPrimitives.dll
0x00007ffd16270000 - 0x00007ffd1639b000 	C:\Windows\system32\opengl32.dll
0x00007ffd3bbb0000 - 0x00007ffd3bbde000 	C:\Windows\SYSTEM32\GLU32.dll
0x00007ffd16170000 - 0x00007ffd16268000 	C:\Windows\SYSTEM32\DDRAW.dll
0x00007ffd3bba0000 - 0x00007ffd3bba9000 	C:\Windows\SYSTEM32\DCIMAN32.dll
0x00007ffd38d60000 - 0x00007ffd38f81000 	C:\Windows\system32\d3d9.dll
0x00007ffd3c070000 - 0x00007ffd3c22e000 	C:\Windows\SYSTEM32\dlumd9.dll
0x00007ffd3bee0000 - 0x00007ffd3c069000 	C:\Windows\SYSTEM32\dbghelp.dll
0x00007ffd3f540000 - 0x00007ffd3f71a000 	C:\Windows\system32\SETUPAPI.dll
0x00007ffd3bad0000 - 0x00007ffd3bae2000 	C:\Windows\SYSTEM32\wtsapi32.dll
0x00007ffd3b580000 - 0x00007ffd3b6f6000 	C:\Windows\SYSTEM32\aticfx64.dll
0x00007ffd15ed0000 - 0x00007ffd15ef1000 	C:\Windows\SYSTEM32\atiu9p64.dll
0x00007ffd0f200000 - 0x00007ffd0fa7b000 	C:\Windows\SYSTEM32\atiumd64.dll
0x000000005d230000 - 0x000000005db7d000 	C:\Windows\SYSTEM32\atiumd6a.dll
0x00007ffd3dc30000 - 0x00007ffd3dc76000 	C:\Windows\SYSTEM32\POWRPROF.dll
0x00007ffd32f00000 - 0x00007ffd32f49000 	C:\Program Files\Java\jre1.8.0_251\bin\fontmanager.dll
0x00007ffd32ee0000 - 0x00007ffd32efa000 	C:\Program Files\Java\jre1.8.0_251\bin\net.dll
0x00007ffd3dec0000 - 0x00007ffd3df19000 	C:\Windows\system32\mswsock.dll
0x00007ffd32970000 - 0x00007ffd32982000 	C:\Program Files\Java\jre1.8.0_251\bin\nio.dll
0x00007ffd3ebf0000 - 0x00007ffd3eca6000 	C:\Windows\SYSTEM32\clbcatq.dll
0x00007ffd3c9a0000 - 0x00007ffd3cb4f000 	C:\Windows\SYSTEM32\WindowsCodecs.dll
0x00007ffd3df20000 - 0x00007ffd3df40000 	C:\Windows\SYSTEM32\CRYPTSP.dll
0x00007ffd3daf0000 - 0x00007ffd3db26000 	C:\Windows\system32\rsaenh.dll
0x00007ffd3e170000 - 0x00007ffd3e196000 	C:\Windows\SYSTEM32\bcrypt.dll
0x00007ffd326d0000 - 0x00007ffd32712000 	C:\Program Files\Java\jre1.8.0_251\bin\t2k.dll
0x00007ffd39320000 - 0x00007ffd3934a000 	C:\Windows\SYSTEM32\IPHLPAPI.DLL
0x00007ffd39310000 - 0x00007ffd3931a000 	C:\Windows\SYSTEM32\WINNSI.DLL
0x00007ffd38cc0000 - 0x00007ffd38cd6000 	C:\Windows\SYSTEM32\dhcpcsvc6.DLL
0x00007ffd38ce0000 - 0x00007ffd38cfa000 	C:\Windows\SYSTEM32\dhcpcsvc.DLL
0x00000000637c0000 - 0x00000000637cd000 	C:\Users\NewUser1\AppData\Local\Temp\jogamp_0000\file_cache\jln2583192673253767840\jln449171294960591297\gluegen-rt.dll
0x00007ffd37830000 - 0x00007ffd37837000 	C:\Program Files\Java\jre1.8.0_251\bin\jawt.dll
0x000000006a440000 - 0x000000006a44d000 	C:\Users\NewUser1\AppData\Local\Temp\jogamp_0000\file_cache\jln2583192673253767840\jln449171294960591297\nativewindow_awt.dll
0x000000006c100000 - 0x000000006c10e000 	C:\Users\NewUser1\AppData\Local\Temp\jogamp_0000\file_cache\jln2583192673253767840\jln449171294960591297\nativewindow_win32.dll
0x0000000064500000 - 0x00000000645a0000 	C:\Users\NewUser1\AppData\Local\Temp\jogamp_0000\file_cache\jln2583192673253767840\jln449171294960591297\jogl_desktop.dll
0x00007ffd31560000 - 0x00007ffd31578000 	C:\Windows\SYSTEM32\atig6pxx.dll
0x000000005abd0000 - 0x000000005c973000 	C:\Windows\SYSTEM32\atio6axx.dll
0x00007ffd31530000 - 0x00007ffd3155c000 	C:\Windows\SYSTEM32\atig6txx.dll

VM Arguments:
jvm_args: -Xmx1024m -Dhaven.authck=541a0d17039b0aa0f1bd18e030a237fbadcdfa0412f7ac859e9531ab53651225 -Dhaven.errorurl=http://game.havenandhearth.com/java/error -Dhaven.defserv=game.havenandhearth.com -Dhaven.mapbase=http://game.havenandhearth.com/java/ -Dhaven.resurl=https://game.havenandhearth.com/res/ -Dhaven.cachebase=http://game.havenandhearth.com/render/ -Dhaven.fullscreen=off -Dhaven.authuser=anderako -Dhaven.screenurl=http://game.havenandhearth.com/mt/ss 
java_command: haven.MainFrame
java_class_path (initial): C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\hafen.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\hafen-res.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\builtin-res.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\jogl2\jar\jogl-all.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\jogl2\jar\jogl-all-natives-windows-i586.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\jogl2\jar\jogl-all-natives-windows-amd64.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\jogl2\jar\jogl-all-natives-solaris-i586.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\jogl2\jar\jogl-all-natives-solaris-amd64.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\jogl2\jar\jogl-all-natives-linux-i586.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\jogl2\jar\jogl-all-natives-linux-amd64.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\jogl2\jar\jogl-all-natives-linux-armv6.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\jogl2\jar\jogl-all-natives-linux-armv6hf.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\jogl2\jar\jogl-all-natives-macosx-universal.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\jogl2\jar\gluegen-rt.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\java\jogl2\jar\gluegen-rt-natives-windows-i586.jar;C:\Users\NewUser1\AppData\Roaming\Haven Launcher\cache\https\game.havenandhearth.com\jav
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\ProgramData\Oracle\Java\javapath;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\AMD\ATI.ACE\Core-Static;C:\Program Files (x86)\Skype\Phone\
USERNAME=NewUser1
OS=Windows_NT
PROCESSOR_IDENTIFIER=AMD64 Family 21 Model 2 Stepping 0, AuthenticAMD



---------------  S Y S T E M  ---------------

OS: Windows 8.1 , 64 bit Build 9600 (6.3.9600.19538)

CPU:total 4 (initial active 4) (4 cores per cpu, 1 threads per core) family 21 model 2 stepping 0, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, avx, aes, clmul, mmxext, 3dnowpref, lzcnt, sse4a, tsc, tscinvbit, tscinv, bmi1

Memory: 4k page, physical 8371444k(4318492k free), swap 9682164k(3955032k free)

vm_info: Java HotSpot(TM) 64-Bit Server VM (25.251-b08) for windows-amd64 JRE (1.8.0_251-b08), built on Mar 12 2020 06:31:49 by "" with MS VC++ 10.0 (VS2010)

time: Fri Jun 05 20:24:35 2020
timezone: Mountain Daylight Time
elapsed time: 3 seconds (0d 0h 0m 3s)
Last edited by loftar on Mon Jun 29, 2020 3:13 am, edited 1 time in total.
Reason: Added code tags
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User avatar
MagicManICT
Posts: 18435
Joined: Tue Aug 17, 2010 1:47 am

Re: Can't launch haven

Post by MagicManICT »

Looking through the crash report doesn't point me to any one direction other than the possibility security software running on your system is blocking Java from running or just Haven. Try disabling (possibly even needing to reboot your computer) and try again. You might try adding an exception to the security before disabling it.

I forgot to ask: which client are you using? Did you simply connect via using the "play" button on the website? If so, the new client may have a few bugs in it that might need some time to get fixed.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
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User avatar
anderako
Posts: 183
Joined: Fri Oct 04, 2013 3:42 pm

Re: Can't launch haven

Post by anderako »

I can't find any kind of security thing blocking it, I'll investigate that further though just in case. This error happens when I use any haven client, I tested like 4 different ones including default. This problem coincides with me downloading a pc update and also the new client thing.
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User avatar
MagicManICT
Posts: 18435
Joined: Tue Aug 17, 2010 1:47 am

Re: Can't launch haven

Post by MagicManICT »

Thanks for following up.
anderako wrote:This problem coincides with me downloading a pc update and also the new client thing.
I'd suggest using the "old client," but if you're having issue with Amber or any of the other mods, it probably won't do any good, but might be worth a try. You can still access it via http://game.havenandhearth.com/java/old-launcher.jar

You might see about rolling back the update and reinstalling it. Sometimes things just go wrong. There could be an actual bug in the update or it could be making changes to the system that aren't identified. Other than that, all I can do is ask loftar to give some thoughts.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
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User avatar
anderako
Posts: 183
Joined: Fri Oct 04, 2013 3:42 pm

Re: Can't launch haven

Post by anderako »

Unfortunately that didn't help either. I'm just gonna get a new computer, fuck this shit.
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User avatar
loftar
Posts: 9096
Joined: Fri Apr 03, 2009 7:05 am
Location: Your character database

Re: Can't launch haven

Post by loftar »

It feels like I've seen something similar to this previously and somewhat recently, but I can't obviously find that report. I seem to recall that DescribePixelFormat call somehow leading into a null PC. I do wonder if it is that the dated JOGL version is doing something half weird when initializing. JOGL 2.4.0 can't be released soon enough.

In case you're still reading this, would you mind posting what GPU and driver version you're using? I suspect there is an interaction.
"Object-oriented design is the roman numerals of computing." -- Rob Pike
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Necrisha
Posts: 211
Joined: Sat May 27, 2017 7:40 am

Re: Can't launch haven

Post by Necrisha »

Sometimes when a graphical driver updates interact with Java something goes horribly wrong, and a re-install of Java seems to clear things up. If that hasn't been attempted yet it can be worth a try. It's not on Java's end usually- it just happens to delete the bad code during the database rebuild.
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