Do any other Englishmen have the same Issue with TalkTalk?
Also, here's a very aggravated email I just sent;
First, let me grab your attention with the fact that at this rate, I will be breaking off from the contract by the end of it, if the connection is not made as stable as promised, at this rate.
Now, I pay TalkTalk under the contract - a promise - that we are given a stable connection to Broadband. Yet after the first month last year sometime, internet problems began. We've been through the Technical Support, who have repeatedly boosted the connection, and the internet is still terrible.
For some of the day, it will work fine. But then the speed will slowly degrade till it reaches Bytes transferred instead of KBytes, then it crashes out.
Recently, this has escalated to the point that not only does this pattern of slow-down-to-crash happens every few hours, where we fix it by reconnecting to the servers/reboot, we now suddenly lose connection.
On the status page, the DSL and Wireless are Green Ticks, whilst the Internet is a big nasty Red Cross.Rebooting doesn't fix this issue and is seemingly a server-side issue. This downtime can go on for between minutes to hours.
Again I reiterate that this is a gross misconduct of the contract that we, my household, signed, and we will be breaking off and seeking a new Provider if we cannot attain at least a decent connection of a few hours before we have to reboot.
Aggravated Regards,
xxxx xxxx.
