Administrator, please help me.

Ask, answer and discuss any and all topics about the hows, whys, wheres and whens of playing Haven & Hearth.
guohaozhi
Posts: 10
Joined: Sat Feb 02, 2019 10:59 am

Administrator, please help me.

Post by guohaozhi »

The member I recharged gave me a hat as a gift, but I am not sure. I have purchased the same hat again. May I request a refund for the mistakenly purchased hat?
guohaozhi
Posts: 10
Joined: Sat Feb 02, 2019 10:59 am

Re: Administrator, please help me.

Post by guohaozhi »

This is my Purchase history :

Fri Dec 22 04:01:56 2023 9a35917b6569ef56
Cool Sheriff's Hat $15.00
User avatar
Halbertz
Posts: 674
Joined: Fri Aug 28, 2015 11:03 pm

Re: Administrator, please help me.

Post by Halbertz »

Can you send us photo of both sides of your credit card?
Issues like this should be resolved in private messages to jorb or loftar.

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